Privacy For Customers and Survey Respondents
We value your trust, so we’ve strived to present this policy in clear, plain language instead of legalese. The policy is structured so you can quickly find answers to the questions that interest you the most.
1. KEY POINTS IF YOU ANSWER SURVEYS:
1.1. Surveys administered with Qualia Analytics technology.more_vert
1.2. Are your responses anonymous?more_vert
Institutions have an ability to anonymize surveys by hiding all personal information (IP addresses, names, addresses, emails) from the display and the analysis. This setting cannot be turned off once there is at least one response. If the setting is turned on the personal data may only be used to send you additional email reminders or randomly select a prize winner and request information where to send it. Contact the data controller institution for the form in which you are participating for more information about your survey.
Your Content will be treated as confidential information and only used and disclosed in accordance with our Terms (including privacy policies). However, your Content is not regarded as confidential information if such Content: (a) is or becomes public (other than through breach of these Terms by Us; (b) was lawfully known and processed by Us before receiving it from you; (c) is received by Us from a third party without knowledge of breach of any obligation owed to you; or (d) was independently developed by Us without reference to your Content.
1.3. Which information is collected from you?more_vert
Each survey will have different questions or identifiers. If a survey contains specific questions on your name or email address, this will be submitted and collected as data. Please also note that whenever you fill in a survey, your computer IP address and other platform data will usually be collected. Platform data is collected both to troubleshoot problems with our service and to make improvements to it. We also infer your geographic location based on your IP address.
1.4. Which information is stored by the Culture Insights project and its sub-processors?more_vertWe store information about you (specified below) to provide functionality necessary to invite and store survey responses.
- 1. Survey question responses (what respondent have answered).
- 2. Email information (email addresses, names to send invitations and reminders).
- 3. Respondent metadata (to provide institutions with aggregate data about respondents)
- a. Information about your device (Operating system, browser used)
- b. Information about your location (IP address, geo-location information)
- c. Information about your visits (cookies, access logs)
1.5. We don’t sell your responses to third parties.more_vert
The Project stakeholders will not, under any circumstances, sell or share your survey responses with third party advertisers or marketers (although the Institution for whom you submit your responses might, so check with them).
If you are visiting from Europe, the data controller for the survey that you are participating in will be accurately identified in each form in an opt-in question or privacy notice messages.
1.6. Access and removal of personal data.more_vert
Following the guidelines for the GDPR we have implemented a page for all survey respondents to access, delete or modify their own survey submissions.
You may access the Respondent Portal by typing the email address you have used when completing the survey. To verify your identity we will send a link to your email address and by clicking it you will be able to access your completed surveys and modify your data.
If the survey you have completed was anonymized or did not have any personally identifiable information, unfortunately, you will not be able to access that in an automated way. If you wish to raise an issue please contact us via firstname.lastname@example.org.
2. KEY POINTS IF YOU ARE AN INSTITUTION
2.1. Your survey data is owned by you.more_vert
Results from the project will only be publicised at an aggregate level of data analysis. However, results will not be publicised at the level of individual Client institutions without the explicit consent of a representative of the Client. However, the Supplier reserves the right to publicise the names of the participating institutions at its discretion. Your data will not be re-sold to anyone or used for purposes unrelated to your institution or services offered through the Initiative, except in a limited set of circumstances (e.g. if you’ve given us permission to do so).
2.2. Respondents’ email addresses.will be safeguarded .more_vert
To make it easier for you to invite people to take your surveys via email, you may upload lists of email addresses, in which case Qualia Analytics and its sub-processors act as mere custodians of that data. We don’t sell these email addresses and we use them only as directed by you and in accordance with this policy. The same goes for any email addresses collected by your surveys.
2.3. We hold your data securely.more_vert
Read our Security Statement for more information.
2.4. Where you data is stored.more_vert